Fosters positive and professional interpersonal relationships with patients/families, physicians, hospital staff, community agency representatives and visitors. Provides comprehensive psychosocial assessment for identified patients and based on findings, facilitates interventions. Effectively uses interpersonal communication skills to resolve conflicts and promote healing environment.
Minimum Education Master's Degree Social Work (Required)
Minimum Work Experience 1 year Post-MSW experience as Social Worker or second year field placement in a complex medical setting (Required)
Required Skills/Knowledge Excellent communication skills. Ability to relate to divergent patient populations. Sensitivity to individuals from varied backgrounds and cultures. Must be licensed in the District of Columbia at minimum at the LGSW-level, be in the licensed applicant status as a new SW graduate with proof of pending DC licensure or licensed in another state with proof of DC licensure at any level.
Functional Accountabilities Insures Effective Patient/Family Plan is Developed, Implemented and Documented
Facilitate interventions, based on assessment, family and staff requests, and timeframe.
2 Facilitate the child protection process of assessment, referral, plan, and implementation, if appropriate.
3 Provide follow-up services as appropriate and assesses outcome of interventions.
4 Document assessment and interventions in the patient’s medical record, in accordance with departmental standards.
5 Provide comprehensive psychosocial assessment for identified patients and families
6 Develop plan for intervention based on assessment.
7 Use range of communication skills to assist patients, families and staff to address care needs and complex issues.
Insures Effective Multidisciplinary Communication Established Surrounding Patient/Family
Educate staff about psychosocial issues impacting treatment plans.
Organize patient care conferences when complex issues arise.
Participate in team meetings to address general and specific patient care issues.
Facilitate the discharge planning process by working with Case Management staff, nursing staff, and physicians.
Communicate with relevant hospital staff about patient care issues to insure continuity of care.
Advocate for patient and family needs within the hospital system.
Identifies, Utilizes, and Recommends Appropriate External Resources to Meet Patient/Family needs
Research appropriate resources to assist families to care for their children at home.
Share information with relevant agencies, respecting patient/family confidentiality.
Maintain positive and effective referral relationships with community agencies and professional organizations.
Advocate for patient/family needs within the community.
Removes Complex Barriers to Achieving Optimal Patient/Family Outcome
Intervene in complex situations involving patient care needs, communication problems, or systems issues.
Research appropriate solutions within the hospital or in the community.
Mediate conflictual situations, collaborating with other staff as appropriate.
Provide assistance to patients, families, and staff, while maintaining respect for boundaries and set appropriate limits
Speak up when team members appear to exhibit unsafe behavior or performance
Continuously validate and verify information needed for decision making or documentation
Stop in the face of uncertainty and takes time to resolve the situation
Demonstrate accurate, clear and timely verbal and written communication
Actively promote safety for patients, families, visitors and co-workers
Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance
Organizational Accountabilities Contributes to Furthering Professional Environment & Standards
Meet with supervisor for regular supervision, prepare agenda and discuss areas of concern.
Participate in Family Service meetings and clinic departmental staff meetings.
Meet all departmental requirements for chart recording statistics, and other professional documentation and submits documents in a timely manner.
Participate in departmental performance improvement activities
Complete required continuing education courses to maintain license status.
Practice in accordance with the NASW Code of Ethics.
Partner in the mission and upholds the core principles of the organization
Committed to diversity and recognizes value of cultural ethnic differences
Demonstrate personal and professional integrity
Maintain confidentiality at all times
Anticipate and responds to customer needs; follows up until needs are met
Demonstrate collaborative and respectful behavior
Partner with all team members to achieve goals
Receptive to others’ ideas and opinions
Contribute to a positive work environment
Demonstrate flexibility and willingness to change
Identify opportunities to improve clinical and administrative processes
Children’s National Hospital, based in Washington, D.C., has been serving the nation’s children since 1870 and is ranked among the Top 10 pediatric hospitals in the country. Children’s National is #1 in Neonatology for a fifth consecutive year and is ranked in every specialty evaluated by U.S. News & World Report, including placement in the top 10 for: Cancer (#5), Neurology and Neurosurgery (#3), Orthopaedics (#6), Pulmonology(#8), Nephrology (#6) and Diabetes and Endocrinology (#10). Children’s Hospital has been designated as a Magnet® hospital three times, a designation given to hospitals that demonstrate the highest standards of nursing and patient care delivery. Children’s National offers expert care through a convenient, community-based primary care network and specialty outpatient centers in the Washington, D.C., metropolitan area, including the Maryland suburbs and Northern Virginia. Home to the Children’s Research Institute and the Sheikh Zayed Institute for Pediatric Surgical Innovation, Children’s National is one of the nation’s top NIH-funded pediatric institutions. Children’s National is recognized for its expertise and innovation in pediatric care and as a strong voice for children through advocacy at the local, regional and national levels.