The Lead Technician UNHSP will be responsible to perform neonate and infant hearing screenings at Holy Cross Hospital and Children's National Medical Center. The individual will act as the lead technician for the newborn hearing screening (NHS) program of well-baby and special care neonates. The individual will conduct otoacoustic emissions (OAEs) screening and screening auditory brainstem response (SABR) measurements utilizing specialized equipment. The individual will coordinate the scheduling of diagnostic evaluations fo rinfants referring on hearing rescreen. Additional duties are required relate to the administration and maintenance of the program, which include database management, dissemination of results to families, medical and educational professionals, as well as state early hearing detection and intervention agencies, and coordination of follow-up appointments. The individual will monitor state databases to assure that required data has been input for all locations (CNMC< Holy Cross Hospital Silver Spring and Holy Cross Hospital Germantown). The individual will oversee the care, maintenance, and calibration of screening equipment and assist program supervisor with technician training program for new staff. The individual will assure all necessary supplies are ordered for all locations.
High School Diploma/ GED or Equivalent- Requred
Associate's Degree - Preferred
Minimum Work Experience
At least 2 years as a newborn hearing screening technician- Preferred .
NCHAM Newborn- Hearing Screening Curriculum Training Certification - Preferred
Basic math calculations (addition, subtraction, multiplication and division). Data entry/computer skills preferred. Knowledge of general office equipment. Physical requirements include light lifting (20 pounds maximum) and usually involving walking or standing to a significant degree. Bending the body downward at the waist and the ability to coordinate eyes and hands and the ability to manipulate small objects quickly and accurately. Ability to communicate effectively with co-workers, parents, pediatricians, and allied health and educational professionals. Knowledge of the Spanish language (bilingual preferred), competent computer skills desirable.
1. Conduct hearing screenings on inpatient newborns and on young infants using appropriate procedures and computer technology.
2. Peform hearing screenings on young infants as coordinated with an outpatient schedule.
3. Report test results to parents, physicians, program supervisor, medical records and state agencies.
4. Conduct reminder/reschedule phone calls and/or written communications to parents, pediatricians, and other allied health and educational professionals for follow-up care and appointments.
5. Coordinate scheduling of diagnostic testing for infants who have referred on hearing rescreen
1. Ensure proper care, maintenance, and calibration of equipment.
2. Troubleshoot software/hardware when problems arise.
3. Coordinate/fulfill equipment repair orders when necessary.
4. Assist program supervisor with monthly statistical analysis and dissemination of information.
5. Maintain electronic database for tracking of infants.
1. Assist program supervisor with training program for new staff and provide ongoing training and monitoring with present staff for quality control.
Other Administrative Duties
1. Ensure supplies are being ordered and stocked as needed.
2. Perform other operational requirements (e.g., screener monthly schedule, room cleanliness, daily log organizational system).
3. Monitor state databases to assure that required information has been input.
Organizational Accountabilities (Staff)
Organizational Commitment/Identification 1. Anticipate and responds to customer needs; follows up until needs are met
Teamwork/Communication 1. Demonstrate collaborative and respectful behavior
2. Partner with all team members to achieve goals
3. Receptive to others’ ideas and opinions
Performance Improvement/Problem-solving 1. Contribute to a positive work environment
2. Demonstrate flexibility and willingness to change
3. Identify opportunities to improve clinical and administrative processes
4. Make appropriate decisions, using sound judgment
Cost Management/Financial Responsibility 1. Use resources efficiently
2. Search for less costly ways of doing things
Safety 1. Speak up when team members appear to exhibit unsafe behavior or performance
2. Continuously validate and verify information needed for decision making or documentation
3. Stop in the face of uncertainty and takes time to resolve the situation
4. Demonstrate accurate, clear and timely verbal and written communication
5. Actively promote safety for patients, families, visitors and co-workers
6. Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance