Feb 09, 2020

Pharmacy Systems Analyst

  • Children's National Medical Center
  • Washington, DC, USA

Job Description

Pharmacy Systems Analyst - (19000273)


The Pharmacy Systems Analyst is responsible for providing it support to pharmacists, students, and pharmacy residents within the Pharmacy Dept. Responsibilities are to develop and coordinate Cerner clinical and support applications and maintain the pharmacy information systems within the organization in collaboration with members of the Systems department, attend regular meetings with related departments; be the primary contact for pharmacy related support, continue to develop progressive pharmacy services within the Systems infrastructure, and participation on multidisciplinary committees. Other responsibilities include planning; project management; staff education, financial management/drug policy initiatives, and improving and optimizing pharmacy practice; coordinating hospital medication safety efforts [medication error prevention strategies] and performance improvement programs, and management of drug use processes. Implicit is the responsibility for customer service and quality services. This position requires thorough understanding of changing health care systems in order to manage the drug use process through the continuum of patient care, which includes acute care, ambulatory care, and various alternate sites of care in an integrated health care system. This position requires a great deal of organizational skill. A considerable amount of innovation, independence, creativity and flexibility are required in the decision-making and problem solving processes. The Systems Analyst shall interact both internal and external to the organization including interactions with clinical faculty and various technology vendors. Coordinates the development or modification of pharmacy information systems as it relates to software programs and Computerized Physician Order Entry systems. Analyzes user needs, documentation requirements, and researches appropriate pathways. Meets regularly with pharmacy areas and hospital departments, as assigned, to assist with decision support analysis and the creation and maintenance of the pharmacy information technology plan. Analyzes data for pharmacy management to ensure pharmacy charges are captured and optimum standards of patient care are met.


Minimum Education
Bachelor's Degree

Specific Requirements and Preferences
BA/BS in Business administration, computer science, information technology, informatics, healthcare, or related field. BA/BS or equivalent years of experience .

Minimum Work Experience
3 years

Specific Requirements and Preferences
Experience with project management, implementation, and integration. Experience in the field of hospital pharmacy IT preferred .

Required Skills/Knowledge
Excellent verbal and written communication skills
Knowledge of Microsoft Office® Suite including Word®, Excel®, and Outlook preferred
Superior organizational skills coupled with detail-oriented mindset.
Ability to work independently under general direction of project team members.
Working knowledge of desktop computers
Physical - ability to lift up to 30 pounds and stand and walk for long periods of time. Ability to work in a distribution type of environment.
Approximately 3 years of experience in healthcare data related industry is ideal. Knowledge of pediatric healthcare industry, preferably pharmaceuticals, is ideal. Working knowledge of Microsoft Office is required. Certified Pharmacy Technician is required.

Functional Accountabilities

Program and Service Administration / Implementation
1. Responsible for pharmacy technology systems including planning, testing, implementation, and maintenance.
2. Assures additions or changes to software or hardware meet all end users' needs and align with the Department of Pharmacy's goals and objectives.
3. Responsible for the development, implementation, support and maintenance of medication and pharmacy related components
4. Interact closely with the Information Technology (IT) team to maximize functionality and patient safety of clinical systems.
5. Coordinate and support implementation, upgrades and training on all Pharmacy related technology platforms.
6. Develop a testing plan and validation of all programs related to medication management and pharmacy prior to implementation.
7. Collect and document medication inventory and supply information, including item description, base packaging units, NDC’s, dimensional data, and barcodes.
8. Participate in pharmacy applications training
9. Assist with design and configuration of the automated dispensing carousels.
1. Assist with test script requirements development and with application, integration and performance testing as directed.
1. Configure, secure, and support peripheral hardware, including printers and mobile wireless scanning devices
1. Support the implementation and maintenance of the pharmacy inventory management systems
1. Coordinate problem resolution with IT team.
1. Provide expertise and guidance to IT staff in the management of pharmacy and medication use database, master files and tables.
1. Maintain clinical information integrity in all relevant systems.
1. Drafts and recommends changes to departmental policies and procedures in areas of responsibility and promotes compliance with these policies and procedures.

Customer Service
1. Communicates with staff and promotes staff ownership in problem solving and participation in operational decision-making.
2. Serves as a positive role model to staff, ensuring that customer service is a priority.
3. Demonstrate sensitivity to cultural differences.
4. Display a positive attitude within the department and across departmental lines in support of the hospital’s programs and mission.
5. Promote effective working relations and works effectively as part of a department/unit team to facilitate goals and objectives.
6. Maintain confidentiality of all hospital and patient information.
7. Present neat appearance in proper attire and identification as required by position and hospital policy.
8. Foster mature professional relationships with fellow employees.
9. Perform duties under the auspices of CNMC values 3 C's (Commitment, Connection, and Compassion
1. Establish and maintains effective working relationships with other employees, officials, and members of the general public.

Organizational Accountabilities
Organizational Accountabilities (Staff)
Organizational Commitment/Identification

1. Anticipate and responds to customer needs; follows up until needs are met


1. Demonstrate collaborative and respectful behavior
2. Partner with all team members to achieve goals
3. Receptive to others’ ideas and opinions

Performance Improvement/Problem-solving

1. Contribute to a positive work environment
2. Demonstrate flexibility and willingness to change
3. Identify opportunities to improve clinical and administrative processes
4. Make appropriate decisions, using sound judgment

Cost Management/Financial Responsibility

1. Use resources efficiently
2. Search for less costly ways of doing things


1. Speak up when team members appear to exhibit unsafe behavior or performance
2. Continuously validate and verify information needed for decision making or documentation
3. Stop in the face of uncertainty and takes time to resolve the situation
4. Demonstrate accurate, clear and timely verbal and written communication
5. Actively promote safety for patients, families, visitors and co-workers
6. Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance

Primary Location

: District of Columbia-Washington

Work Locations

: Sheikh Zayed Campus 111 Michigan Avenue Washington 20010


: Non-Clinical Professional


: Patient ServicesRegular / Temporary: R (Regular)Position Status: FT - Full-TimeShift: DayWork Schedule: Monday - Friday

Job Posting

: Feb 3, 2020, 7:06:37 AM