Violence Intervention Specialist

Minimum Education
High School Diploma or GED With 1-3 years of relevant experience (Required) Or
Associate's Degree With 3 years of relevant experience (Preferred) Or
Bachelor's Degree With 1 year of relevant experience (Preferred)

Minimum Work Experience
2 years Working or volunteering with adolescents in any capacity (coaching, teaching, mentoring etc) (Required)
1 year Working with persons impacted by violence (Preferred)

Required Skills/Knowledge
Ability to relate to diverse patient populations
Sensitivity to individuals from varied backgrounds and cultures
Demonstrated commitment to working with youth
Ability to work independently and as a part of a team
Punctual and extremely reliable
Demonstrates flexibility and adaptability in a constantly changing work environment.
Flexibility to work some nights and weekends
Highly organized and detail oriented
Bilingual Spanish strongly preferred

Functional Accountabilities
Mentors and Supports Youth Suffering a Violent Injury

• Mentor youth injured by violence enrolled in Project Change
• Discuss and develop a safety plan with youth to avoid retaliatory violence, with support of supervisor as necessary
• Use range of communication skills to assist patients, families and staff to address care needs and complex issues

• Maintains intensive follow up contact with client, parent and community service providers through in-person, telephone and computer contact.

• Other responsibilities as assigned by supervisor

Identifies, Utilizes, and Recommends Appropriate External Resources to Meet Patient/Family needs

• Perform intake with patient to identify needs suitable for referral
• Research appropriate community resources for patient referral
• Collaborate, Coordinate and report on mentoring cases with social worker, program medical director and other members of the CHYVIP team about youth needs

• Refer youth to relevant agencies, respecting patient/family confidentiality

• Maintain positive and effective referral relationships with community agencies and professional organizations

• Advocate for patient/family needs within the community

• Document consistently and accurately in electronic Program Database.

Participates in Data Collection and Reporting

• Collects data on patients served, services offered and received, physical and mental health outcomes of patients in a secure, HIPAA compliant manner
• Assists the medical director and social worker with quarterly grant reporting
• Attends all Project Change meetings and presents case reports as required

Organizational Accountabilities
Organizational Accountabilities (Staff)
Organizational Commitment/Identification

• Anticipate and responds to customer needs; follows up until needs are met

Teamwork/Communication

• Demonstrate collaborative and respectful behavior

• Partner with all team members to achieve goals

• Receptive to others’ ideas and opinions

Performance Improvement/Problem-solving

• Contribute to a positive work environment

• Demonstrate flexibility and willingness to change

• Identify opportunities to improve clinical and administrative processes

• Make appropriate decisions, using sound judgment

Cost Management/Financial Responsibility

• Use resources efficiently

• Search for less costly ways of doing things

Safety

• Speak up when team members appear to exhibit unsafe behavior or performance

• Continuously validate and verify information needed for decision making or documentation

• Stop in the face of uncertainty and takes time to resolve the situation

• Demonstrate accurate, clear and timely verbal and written communication

• Actively promote safety for patients, families, visitors and co-workers

• Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance

Primary Location

Work Locations

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Organization

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