Performs Blood Bank procedures in accordance with established procedures and policies. Records and reports results; operates and maintains equipment; monitors quality control standards; evaluates new instruments and tests. Performs clerical and service duties as required.
Minimum Education
Bachelor's Degree
Specific Requirements and Preferences
Bachelor's in Medical Technology or equivalent related field of science (Required)
Minimum Work Experience
3 years
Specific Requirements and Preferences
Experience in an accredited clinical laboratory (Required)
Required Skills/Knowledge
Math Ability Level: Statistics preferred.
Good interpersonal and communication skills important
Knowledge and skills related to LIS desirable.
Functional Accountabilities
Technical Performance
1. Perform routine technical procedures as assigned following standard operating procedures.
2. Perform tests accurately in an organized and efficient manner .
3. Keep up-to-date with procedure updates.
4. Demonstrate competence in assigned areas.
5. Serve as a technical resource for Medical Lab Technicians and Laboratory Associates.
Test Results
1. Report tests accurately in writing, orally and/or in the LIS; demonstrate knowledge of LIS.
2. Follow established guidelines for reporting ST A T results and critical values, properly documenting calls.
3. Credit tests appropriately using correct workload exclusion codes.
4. Review testing logs and complete tests within shift
Equipment Maintenance and Troubleshooting
1. Perform equipment and instrument maintenance according to protocols.
2. Follow recommended manufacturer's and/or department defined instrument performance checks and calibrations prior to testing.
3. Troubleshoot and resolve basic instrument malfunctions following written guidelines.
4. Make adjustments or minor repairs with the aid of instrument manuals or technical service by telephone.
5. Assist Medical Lab Technician in resolving problems.
6. Monitor supply inventories in assigned areas to assure adequate availability; receive and stock supplies.
Quality Control
1. Perform, evaluate and report QC protocol; identify and resolve QC failures; document resolutions.
2. Assist ML T and LA with unresolved problems.
3. Perform competency and proficiency challenges in a timely manner.
4. Responsible for efficient and cost effective use of supplies and reagents.
Safety
1. Speak up when team members appear to exhibit unsafe behavior or performance
2. Continuously validate and verify information needed for decision making or documentation
3. Stop in the face of uncertainty and takes time to resolve the situation
4. Demonstrate accurate, clear and timely verbal and written communication
5. Actively promote safety for patients, families, visitors and co-workers
6. Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance
Organizational Accountabilities
Staff Training
1. Assist in training of new employees.
2. Serve as technical designee in competency testing of staff.
3. Write and update procedures as assigned.
Organizational Commitment/Identification
1. Partner in the mission and upholds the core principles of the organization
2. Committed to diversity and recognizes value of cultural ethnic differences
3. Demonstrate personal and professional integrity
4. Maintain confidentiality at all times
Customer Service
1. Anticipate and responds to customer needs; follows up until needs are met
Teamwork/Communication
1. Demonstrate collaborative and respectful behavior
2. Partner with all team members to achieve goals
3. Receptive to others’ ideas and opinions
Performance Improvement/Problem-solving
1. Contribute to a positive work environment
2. Demonstrate flexibility and willingness to change
3. Identify opportunities to improve clinical and administrative processes
4. Make appropriate decisions, using sound judgment
Cost Management/Financial Responsibility
1. Use resources efficiently
2. Search for less costly ways of doing things
Children’s National Hospital, based in Washington, D.C., has been serving the nation’s children since 1870 and is ranked among the Top 10 pediatric hospitals in the country. Children’s National is #1 in Neonatology for a fifth consecutive year and is ranked in every specialty evaluated by U.S. News & World Report, including placement in the top 10 for: Cancer (#5), Neurology and Neurosurgery (#3), Orthopaedics (#6), Pulmonology(#8), Nephrology (#6) and Diabetes and Endocrinology (#10). Children’s Hospital has been designated as a Magnet® hospital three times, a designation given to hospitals that demonstrate the highest standards of nursing and patient care delivery. Children’s National offers expert care through a convenient, community-based primary care network and specialty outpatient centers in the Washington, D.C., metropolitan area, including the Maryland suburbs and Northern Virginia. Home to the Children’s Research Institute and the Sheikh Zayed Institute for Pediatric Surgical Innovation, Children’s National is one of the nation’s top NIH-funded pediatric institutions. Children’s National is recognized for its expertise and innovation in pediatric care and as a strong voice for children through advocacy at the local, regional and national levels.